• LA Habana
  • 9am to 5pm, Sun Holiday
September 19, 2022
By admin

What are the withdrawal limits?

Withdrawal limits may vary depending on your account type. Higher limits can be arranged upon request.

September 19, 2022
By admin

How do I reset my password?

If you forget your password, simply click on the “Forgot Password” link on the login page. Enter your registered email address, and a secure password reset link will be sent to you. For added security, we recommend updating your password regularly.

September 19, 2022
By admin

How do I open an account?

Opening an account is quick and simple. Click on the “Open Account” button on our website and complete the online application form. Once submitted, our team will verify your details, and your account will be activated promptly.

September 17, 2022
By admin

How safe/secure is our net banking a/c?

Your online banking account is fully secure. We use advanced encryption and multi-layer security measures to protect your information and transactions.

September 17, 2022
By admin

What deposit options are available?

You can fund your account using multiple convenient options including bank transfer, debit/credit card, wire transfer, and supported e-wallets/cryptocurrency wallets. Please log in to your account dashboard for full details.

September 17, 2022
By admin

When will I receive my account statement?

You will receive your account statement monthly by default, but you can also download or request it anytime through your online account.

September 17, 2022
By admin

What is the rate of interest?

Interest rates are competitive and reviewed regularly. To ensure you always receive up-to-date information, please check the “Rates & Charges” section in your account dashboard or reach out to our customer care team.

September 17, 2022
By admin

What is the minimum balance?

Our accounts are designed with flexibility. Minimum balance requirements may vary by account type. Please refer to your account terms or contact support for details.